Delivery & Shipping

We Make Delivery Simple.

 
UK STANDARDUK NEXT WORKING DAYEU DELIVERYREST OF WORLD DELIVERY
FREE – WOO HOO!!£8.50£7.50£7.50

Standard UK Delivery

Hold the phone…we offer FREE standard delivery to the UK!

Each of our products are handcrafted by one of our team, either on the day of your order or the next working day, with free UK Standard delivery estimated at 2 working days.

We’ll always do everything we can to ensure items are dispatched to you as quickly as possible, however once orders leave our studio we become totally reliant on the postal service which generally serves us incredibly well.

Processing Times

The majority of orders placed before 2pm GMT on a weekday are dispatched on the same day. Some of our more bespoke products can take an extra 1-3 working days as most items are hand crafted.

Once you’ve placed an order with us, you can track it’s progress here.

A few of our products are available with design proofs to ensure the design is just right before being made.

We will contact you within 1-2 working days with the design proof and instruction on how to approve this. Proofs approved before 12pm on a weekday will usually be dispatched that day.

Express Delivery

Need it quickly?!  Fear not; we offer Express Delivery to the UK on most of our products. Express delivery is charged at £8.50 and orders placed before 12pm will be dispatched on the same day with next working day delivery.

Orders placed on a Friday before 12pm with Express Delivery will be dispatched on the same day with delivery for the following working day. A working day is Mon – Fri excluding bank holidays.

Next day delivery requires a signature on delivery and if no one is available to sign for the item it will be held for 7 days at your local Royal Mail Collection Office. If you’re not sure where this is, you can check here.

International Delivery

If you’re shopping with us from outside the UK, it’s a pleasure to have you ‘on board’!

International delivery is charged at a flat rate of £7.50. Delivery to Europe is estimated as 3-5 days from dispatch and delivery to the rest of the world is estimated as 5-7 days from dispatch.

We send all our order using standard airmail and delivery timeframes are dependent on your location and local postal service so please allow additional time for order to reach you. All orders leaving Europe go through customs checks when they reach the country of delivery and occasionally this can add a few extra days on to the delivery timeframe.

We advise allowing up to 14 days for delivery to Europe and up to 28 days for the rest of the world just incase.

If there’s anything we haven’t covered here, drop Elena an email at hello@cloudsandcurrents.com

or go to our Contact page.